Privacy / Policy

Effective October 6, 2026

This policy explains how Ravelli Tech, which runs Headlight Lens Replacement ("we," "us"), collects and uses information when you visit headlightlensreplacement.com, contact us, or place an order.

Information we collect

  • Contact details you give us: name, email, phone number, and the content of your message.
  • Order details: products and options purchased, and your shipping and billing address.
  • Payment information is entered directly with our payment processors, Stripe and PayPal. We do not see or store your full card number.
  • Reviews you submit, including your display name and review content.
  • Basic technical data such as IP address, browser type, and pages visited. Our hosting provider collects this automatically for security and performance.

How we use it

We use your information to process and ship orders, perform mail-in services, communicate with you about your order or inquiry, display product reviews, prevent fraud, and keep the site running. We do not sell your personal information.

Who we share it with

We share information only with service providers that help us operate the business:

  • Stripe and PayPal, for payment processing
  • UPS and USPS, for shipping
  • Yotpo, for collecting and displaying reviews
  • Cloudflare, for website hosting
  • Web3Forms, for delivering contact form messages
  • YouTube, for product videos (shown only when you play a video)

We may also disclose information when required by law or to protect our rights.

Cookies and local storage

Your shopping cart is saved in your browser's local storage so it stays in place while you browse. Our payment and review providers may set their own cookies when you use their features. We do not use advertising trackers.

Retention

We keep order records as long as needed for tax and accounting purposes, and contact messages as long as needed to respond and follow up.

Your choices

You can ask us to access, correct, or delete your personal information by emailing Info@headlightlensreplacement.com. We will respond within a reasonable time and as required by applicable law.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The effective date at the top shows when it last changed.

Contact

Ravelli Tech · Colchester, Connecticut, USA
Info@headlightlensreplacement.com · (305) 804-9220